Refund Policy

Refund Policy

We want you to love your purchase. If you are not completely satisfied, you may request a refund within 30 days of receiving your order.

To be eligible for a refund, your item must be unused and in the same condition that you received it.

Non‑returnable items:

• Gift cards

• Downloadable software products

• Health and personal care items

Refunds (if applicable) Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original method of payment.

Late or missing refunds If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company.

Exchanges We only replace items if they are defective or damaged.

Shipping returns To return your product, contact us at: JefersonCruz.ecom@gmail.com

Need help? Contact us at JefersonCruz.ecom@gmail.com for questions related to refunds.